Refund policy
We want you to love your purchase! If you're not completely satisfied, you have 60 days from the date of receiving your item to request a return.
Eligibility for Returns
To qualify for a return, your item must:
- Be in the same condition as received—unworn, unused, with tags, and in its original packaging.
- Be accompanied by a receipt or proof of purchase.
- Final sale items and gift cards cannot be returned.
How to Start a Return
To initiate a return, contact us at support@curvenecessities.com.
Once your return is accepted, we’ll provide a return shipping label and detailed instructions. Items returned without prior approval will not be accepted.
For any questions about returns, feel free to reach out to us at support@curvenecessities.com.
Damages & Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect so we can resolve the issue promptly.
Exchanges
To get a different item, return the one you have, and once your return is accepted, place a new order for the desired item.
Return Fees
- Domestic returns have a $6 return shipping fee, unless you opt for store credit.
- Rewards members can return items free of charge.
Refunds
- Once we receive and inspect your return, we’ll notify you about approval or rejection.
- If approved, the refund will be processed within 10 business days to your original payment method.
- Refunds are issued in the same currency as the original purchase.
If it has been more than 15 business days since your return was approved and you haven't received your refund, contact us at support@curvenecessities.com.